Website errors
What we investigate
We investigate downtime, broken pages and failing features, fix the cause and check affected user journeys.
What you receive
Working features and a description of the fixes.
Back to services
Website maintenance
Website support and improvements
We fix errors, restore website operation, troubleshoot lead delivery and help with updates. We start by understanding the task and agreeing on scope, cost and timing.
For existing websites and web services
What is happening with your website?
Bring us a one-off task or discuss ongoing support. We investigate the issue and agree on a work plan first.
Updates and recovery
What we investigate
We assess CMS and plugin compatibility, create a backup and agree on an update or recovery procedure.
What you receive
An updated or restored website with a rollback plan.
Slow loading
What we investigate
We analyze pages, images, scripts and server responses, then address agreed performance bottlenecks.
What you receive
A change report with performance measurements before and after.
Missing leads
What we investigate
We troubleshoot forms, notifications, email and CRM connections, checking the journey from submission to receipt.
What you receive
Working lead delivery and instructions to check it.
Enhancements and content
What we investigate
We add agreed sections, update text and images, connect services and adapt existing pages.
What you receive
A completed task within the agreed scope.
Your previous developer is unavailable
What we investigate
We review the website structure, existing documentation and available access to understand what is needed to take over support.
What you receive
A list of required access, priority tasks and a plan for ongoing support.
How the work happens
- 01
Tell us about the task
Send the website URL, describe the problem and your expected outcome. For errors, tell us when and where they occur.
- 02
We investigate the cause
We clarify details and required access. The scope, cost and deliverables of diagnostics are agreed before we begin.
- 03
We agree on a work plan
We define changes, cost, timing and acceptance criteria, and agree on a backup and rollback procedure before changes.
- 04
We deliver the result
We make the agreed changes, check affected user journeys and provide a change description with instructions for checking the outcome.
A one-off task or ongoing support
One-off help
For a specific bug, change or service connection. We agree on the task and cost, carry out the work and hand over the result.
- Defined scope
- Agreed timing and cost
- Change description and outcome checks
Ongoing support
For websites that need continuous care. Together we define the work covered and how we will collaborate.
- Updates and backups on an agreed schedule
- Agreed priorities and response times
- Reports on completed work
Cost depends on the website’s condition and task scope. Diagnostics, implementation and ongoing support terms are agreed separately before each stage.