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AI-powered automation

We identify repetitive operations and turn them into controlled AI workflows—from processing requests and documents to knowledge search and decision support. The solution is integrated into existing processes with human oversight and measurable outcomes.

AI assistants for customers and employees
RAG search across documents and corporate knowledge
Processing requests, emails, calls and documents
CRM, ERP, API and internal system integrations

AI automation examples

We start with a workflow where people repeatedly spend time searching, copying data or preparing routine answers. We design the scenario, connect the required systems and keep human review where it adds real value.

1

Inbound request processing

AI classifies requests from forms, email and messengers, extracts contact details and creates a CRM deal or task.

The manager receives a completed record and a ready-to-review response draft.

2

Sales assistant

The assistant finds product information, prepares a tailored proposal, summarizes correspondence and suggests the next action.

Less manual preparation, faster replies and consistent communication.

3

Knowledge and document search

A RAG system answers questions using policies, contracts, manuals and internal documents while citing its sources.

Employees find verified information in minutes instead of searching folders.

4

Document and invoice extraction

AI extracts fields and line items, checks required data and sends structured information to an ERP or accounting system.

Less manual entry and fewer data transfer errors.

5

Call and conversation review

The system transcribes calls, identifies commitments, objections and script issues, then creates follow-up tasks.

Managers can monitor communication quality without listening to every call.

6

Internal AI assistant

Employees ask questions in natural language; the assistant retrieves corporate data and helps complete routine operations.

Faster onboarding and fewer repetitive requests to subject-matter experts.

FINLAB

AI automation for business with custom AI agents, assistants, RAG search, document processing and CRM or ERP integrations.